EXIT SITE 

What we achieved in 2020/21 

We strive to offer the best advice and support to all our service users to help them transform their lives. We routinely collect feedback from beneficiaries on the impact our support has had and to ensure we are offering the services and support they value. 
 
During the year our work was recognised through the Bizx - Best Community Impact Award which was a National award. 
 

Hear from some of our beneficiaries 

“I could not have achieved what I have done without the intensive and knowledgeable support provided by The Trust. I am now working, making friends which I never had before, and I am looking forward to my future. It was important to me that I shouldn't have to be responsible for debt that resulted from abuse I had suffered, my Adviser at The Trust fully understood this and fought to make sure that my financial future would not be adversely affected.” 
“When I first went to the Trust I was facing eviction and losing contact with my children, I was at my lowest point. Their comprehensive support has given me my life back and my wellbeing has improved considerably as a consequence.” 

Our Year in Numbers 

3,078 - Number of unique beneficiaries 
1,845 - Number of beneficiaries helped with all forms of abuse including economic abuse 
1,242 - Number of beneficiaries supported with money, debt and energy 
5,400 - Number emergency accommodation nights for women fleeing abuse and no recourse to public benefit 
1,218 - Number of beneficiaries helped with budgeting 
1,080 - Number of beneficiaries helped with benefit checks 
1,098 - Number of beneficiaries provided with energy efficiency advice 
£2,161,325 - Amount of debt managed 
£1,392,619 - Amount of debt written off 
£1,468,888 - Gains in beneficiary income 
2,154 - Number of grant applications awarded 
£443,775 - Value of all awards secured 
£72,737 - Money saved through energy tariff switching and challenging incorrect bills 

Boosting Employability 

We run a café called The Chapel Café in Leicester City Centre. The café provides a warm and friendly hub for the local community as well as giving opportunity for our beneficiaries to improve their skills, build confidence and move into mainstream employment. 
 
 
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